- Mt Juliet, TN
- 615-784-8781
- Mon - Fri : 9.00am - 4.00pm
- 615-784-8781
- Mon - Fri : 9.00am - 4:00pm
Got questions? We’ve cleaned up the confusion so you can book with confidence.
We proudly serve homes across Sumner, Wilson, and Davidson counties — including Mt. Juliet, Gallatin, Lebanon, Hendersonville, and East Nashville.
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Yes. We use Stripe for all card processing — your information is securely encrypted and never stored on our servers.
Absolutely. Our cleaners are trained, vetted, and held to high professional standards. We don’t send just anyone into your home.
Standard cleanings cover the essentials like floors, bathrooms, kitchen surfaces, and dusting. Exact details vary by package. Visit our services page for a full breakdown.
Yes. We do not:
Climb higher than a 2-step ladder
Move furniture over 15 lbs
Clean electronics (TVs, computers, etc.)
Clean biohazards (excrement, cat litter, diapers)
Clean plastic contractor-grade blinds
Clean window exteriors
Clean inside curio cabinets or high-value items without a signed waiver
Perform any work in homes without electricity or running water
Absolutely — we bring all our own professional-grade cleaning supplies and equipment.
We love your pets — they’re part of the family. If they’re friendly and comfortable with visitors, they’re welcome to roam while we clean. If they’re anxious or protective, we recommend securing them in a safe space so they feel at ease and our team can work without stress.
We’ve answered the most common ones below. If it’s not here, just reach out — we’re happy to help.
Click the login link at the top of the page, then choose “Create Account” to set up your profile and access your booking info.
Use the login button at the top of the site. From there, you can manage your bookings, payments, and more.
Our full Terms Of Service can be found HERE.
We offer extras like inside ovens, fridges, baseboard detail, and interior windows. These must be selected ahead of time and are not included in standard service.
We do not clean interior appliances unless selected as an add-on. We also do not clean behind or under heavy furniture, or any items/areas listed under our service limitations.
You can:
Be home during the clean
Provide a key (we store securely)
Leave a key/code in a designated spot (you accept liability for this option)
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Please cancel at least 48 hours in advance. Less than 48 hours = $50 fee. Less than 24 hours or no access = full price of the scheduled cleaning.
Prices depend on home size, frequency, and service level (standard vs. deep). You’ll see an instant quote on our booking form.
Because recurring clients hold consistent time slots, we offer discounted rates. If more than 8 weeks pass between services, you may be charged a re-initiation clean.
Log into your account and navigate to settings. There you can update your password securely.
Once logged in, go to your profile settings and update your address info.
In your account dashboard, you can securely add or edit credit/debit card information.
Just use our booking form. Select your service type, preferred time, and payment info — it only takes a minute.
If anything is missed or doesn’t meet expectations, notify us within 24 hours and we’ll come back to fix it — at no charge.
Yes. We carry full liability insurance, and our employees are covered while working in your home.
If we can’t access your home at your scheduled time (no key, code doesn’t work, etc.), you’ll be charged for the full appointment.
Every home is different. We work thoroughly, not on a stopwatch. Most cleanings fall within typical timeframes, but quality always comes first.
We invest a lot into training and supporting our team, so we kindly ask that all bookings and communication go through us directly. If a client wishes to hire a team member independently, a $2,500 referral and training fee would apply, and it would end that employee’s position with us. We appreciate your respect for this policy.
